I would recommend PHI and Dominic Bray to anyone contemplating surgery. If the reaction I have had from people is anything to go by he has done an excellent Job . Now I can look younger as well as feel young and can happily pose for my forthcoming wedding photos with confidence. Thank you so much Dominic. You are a magnificent surgeon with a wonderful warm and caring nature. Thank you PHI staff for all your caring.
Dominic was charming, professional, knowledgable, reassuring and friendly. I trusted him implicitly and felt he understood my face and how I wanted to look.
When you meet someone special, who gives you undivided attention, who listens to you and understands your need, it is a day to celebrate. It is easy to use many superlatives about Dominic Bray and it goes without saying that this man demonstrates his artistry and skill with all his clients. Significantly, the most important thing for me is that he is a principled and decent human being who genuinely cares for all his clients and gives them the benefit of his knowledge and advice in a way that recognises and appreciates individuality. One face does not fit all, we are all unique and it is this uniqueness that Dominic captures and works with for the benefit of the individual. There is no question he will not answer honestly and professionally, he is readily available and responsive before, during and after surgery so the follow up and aftercare is second to none and you just know that you are in safe hands. Dominic is constantly seeking the best possible experience for his clients and I can say with 100% certainty that I received the best possible care and the best possible outcome, that I would recommend to anyone in the world.
Dominic Bray not only performed the procedure, he consulted with me, made recommendations, gave advice, performed my check-ups and aftercare, removed my stitches and contacted me personally to check on my recovery. Dominic is down to earth and speaks a language you understand. He is completely human and understanding.
My fortieth decade was heavily invested in my children. My daughter had a diagnosis of severe OCD and my son sustained a head injury as a toddler, which damaged the language processing part of his brain. I had to go through several tribunals to ensure that his statement of special needs met his needs and then spent 9 years driving 120 miles a day to take him to and collect him from the school he needed to attend. My son turned 18 just after my 52nd birthday and freed from spending 4 hours a day driving, I was able to focus on myself for a change and wanted to recapture some of my ‘lost decade’.
I am always glued to any TV documentary, of the ’10 years younger’ ilk. I frequently ‘surfed the internet’ for good facial surgeons. I wanted a natural look and wished not to have a general anesthetic. When I found Dominic’s website I was impressed and phoned for an appointment immediately. I was even more impressed when I met him. I loved Dominic’s passion and enthusiasm. He is very engaging and open and spent a long time answering my questions and showing me photos of his work. This communication has continued both before and after my surgery, with him answering any queries immediately by email, text or phone call. I was impressed with Dominic’s understanding of the aesthetics of the face and like the fact that he specializes in facial surgery alone. I was also reassured by the fact that Dominic has spent time working with patients with facial paralysis, which he had also experienced himself.
I had had my upper eyes 'done' by a different surgeon in 2009 (and am pleased with the result). Although I opted for local anesthetic, the surgery was performed in a hospital and the surgeon performed 'all' types of cosmetic surgery. On the day my op was shunted to the end of the day so he could accommodate a breast enlargement. I was bored and alone in my hospital room, waiting for hours, listening to him chatting to this patient and feeling neglected! The surgery itself went well but an operating theatre is not nearly as pleasant as Dominic's clinic room with its reclining chair and background music. As I was wheeled into recovery a young nurse asked me why I had had the operation!! I was taken back to my room and left, so ended up going home without seeing the surgeon again. I even asked my nurse friend to take the stitches out for me and the surgeon didn't even phone to find out why I hadn't made an appointment to have them out. He didn't make contact at all in the recovery period. I had researched his credentials and he was a 'top guy' in the field, but my experience with Dominic has been vastly different and so much better. His patient care is brilliant.
Dominic sent reassuring messages in the days leading up to surgery and met me when I arrived on the day itself, taking me to the ‘pod’ to get ready. There was no ‘hanging around’ time to increase nerves! In fact I felt very calm. The numbing injections were virtually pain free and the whole surgery a ‘pleasant’ experience. I dozed a bit and chatted and laughed. There was no pain or anxiety. I was bandaged and popped in a taxi with my girlfriend for the short ride to the hotel, which supplied room service food and ice! Dominic came to see me that evening in the same hotel which was so reassuring.
The following morning my friend and I walked back to the clinic for my hair wash/lymphatic massage and lamp treatment. I returned home to the usual domestic chores of cooking, washing and light housework, which I was able to complete in between periods of rest and icepacks. I was driving short distances on day 2 and walking the dogs. My stitches came out on day 7 (also painless) and now on day 8 the swelling and bruising is subsiding more rapidly. The most noticeable bruise was under one eye, due to the brow lift.
I look forward to enjoying my ‘fresher face’ and cannot speak highly enough of Dominic….